Choose one type of functional area manager described in the chapter. Describe a dilemma
involving this manager, taken from a recent media report. Discuss how a stakeholder
analysis could have helped or would help that manager work effectively with stakeholders.
Describe a complex issue that is evolving in the news or media.
Explain how the issue has
evolved into other issues. Which issues management framework would help track the
evolution of this issue? Explain.
Describe a recent crisis that involved a product. Which phase of the crisis management
model do you believe is the most important for all involved stakeholders? Explain.