Choose one type of functional area manager described in the chapter. Describe a dilemma

involving this manager, taken from a recent media report. Discuss how a stakeholder


analysis could have helped or would help that manager work effectively with stakeholders.


 Describe a complex issue that is evolving in the news or media.

 Explain how the issue has

evolved into other issues. Which issues management framework would help track the

evolution of this issue? Explain.


 Describe a recent crisis that involved a product. Which phase of the crisis management

model do you believe is the most important for all involved stakeholders? Explain.