1. How would you describe Chris’ leadership style? (Please, focus on her dominant leadership style, do not include all).

2. Was she an effective leader? Explain.

3. What challenges and opportunities did Chris face as the team leader of the Southwest Region?

4. What could Chris have done differently to avoid conflict within her group and to build better relations with people outside the group?

5. What led Meg to reject the scheduling and budgeting project and to change the direction of the SW Region team? What could Chris have done differently that might have avoided this outcome?