“Imagine that you are an IT / IS manager in an organization. Your organization is planning to implement a new CRM system. You have two options – a cloud-based solution offered by a reputed vendor and an open-source product used by many competitors. You are responsible for making the decision. Which one will you choose and why? Provide at least three specific reasons to justify your choice.”
Support your answer with appropriate sources as needed. You can make your own assumptions about the organization or the industry for the above scenario as needed.
Requirements:
1. Word limit: at least 250 words
2. Apply at least two concepts covered in this module in the post. Must be clearly stated and highlighted (use either bold /underline / or bullet points or headings) in the post
3. Clearly describe three reasons to justify your choice (open source/ cloud) and it must be highlighted (use either bold /underline / or bullet points or headings) in the post
