COIT20248 – Information Systems Analysis & Design: International Charity Foundation

“International Charity Foundation” (ICF) is a private ancillary fund that partners with Australian OAGDS (Overseas Aid Gift Deduction Scheme) organisations and In-country Facilitators. The chairman of ICF is Mr. Colin MacFarlane. ICF helps motivated young people realise their potential through medical and educational assistance in various countries. In the beginning, Rotary Club of Box Hill Central was looking for sponsor to help a little girl from overseas to come to Australia for a critical medical treatment. Mr. Colin MacFarlane, who was a member of Rotary club at that time, has offered to fund the operation and associated travel cost. Realizing the positive impacts of such supports to people’s life, Colin started ICF so that more children could receive necessary supports for a better future. ICF expanded its operations and opened branches in many countries, including Bangladesh, Myanmar, Zambia, India and Vietnam, so that people in needs can access the supports provided by ICF easier. Collectively ICF provides assistance to over 3,000 people per week across all sites in various medical and education programs…

Current Manual Process Children, who would like to enrol into ICF’s program, need to fill a paper based form to give their personal details, health condition and type of support needed. The enrolment form and associated documents about each child are kept as hard copies at each branch office of ICF. Admin staffs will then manually process the submitted document and enrol the children into relevant programs. One child could be enrolled into multiple programs for both medical and educational supports. Sponsors go online to the websites and look up bank details of ICF. They then go and make a payment via bank transfer to the ICF trust account. Some individuals chose to go to a branch and deposit money directly into the ICF account. After that the sponsors either call or email ICF to leave their details to get a receipt. Because of the OAGDS, ICF can issue tax-deductible receipts for donations to their overseas aid activities. Once the funds are received at the end of each week the accountant generate receipts manually for each individuals and organizations, and then either send to them via emails or Australia post. Page 2 of 2 COIT20248 – Term 2, 2018 – Case Study Each week, supplies such as food, medicine, medical equipment, etc.…are ordered by the admin staffs of ICF at the central office in Australia. Prior to ordering the supplies, the admin staffs in Australia rings around each branch to determine the existing stock levels and estimated number of supplies required each week. The stock level is mainly kept track of using paper based documents, which could be out of date at the time of query. Information about expense on medical treatment and other operations are kept on excel files in computers at the local offices. Problems with the Current System 1. Many admin staffs are required to manually process application forms and enrolling students to appropriate programs. 2. Staff must be always available to answer phone calls and emails from sponsors to note their details for creating receipts. 3. Wastage of supplies or lack of supplies often happens at different branches due to inaccurate stock levels. 4. Statement on income (from donations) and expense could not be monitored effectively, and there is some duplication between paper and excel records. 

For the purpose of this assignment, you are assumed to be one of the software consultants appointed to shoulder the system analysis responsibilities in, Global Business Systems in the project outlined in the case study. You will plan and manage the project as well as investigating and documenting its system requirements. For your Assignment 1 submission, you will produce a report that discusses this project based on your understanding of it and the related investigation results through the items below. Introduction: (5 marks) • Introduce the case study and define the project objectives. (2.5 Marks) • Identify the aims of the report. (2.5 Marks) Task 1: (10 marks) Approaches to Systems Development • How would International Charity Foundation (ICF) go about developing its information systems? Which information system development approach would ICF take? (5 Marks) • Justify your choice of your selected approach/ methodology to systems development. (5 Marks) Task 2: (15 Marks) Systems Requirements • Identify and list all primary functional requirements for the system in the case study. (10 Marks) • Identify and list all non-functional requirements for the system in the case study. Justify why you would like to have these non-functional requirements. (5 Marks) Task 3: (15 Marks) Project Cost Benefit Analysis • Discuss your Project Cost Benefit Analysis. (7.5 Marks) • Provide an excel spread sheet with details in a Project Cost Benefit Analysis. (7.5 Marks) Task 4: (20 Marks) Project Schedule • Show a work breakdown structure which follows your choice of approach/ methodology and a project schedule as a Gantt chart. Briefly explain both of them and discuss how they relate to each other. (10 Marks) • Given the system goals, requirements, and scope as they are currently understood, is the project schedule reasonable? Why or why not? (10 Marks) Task 5: (25 Marks) System Information Requirement Investigation Techniques • Who are the stakeholders involved? (5 Marks) • Explain your choice of the 3 most useful investigation techniques. (10 Marks) • Justify the usefulness of these 3 investigation techniques. (10 Marks) Reflections and Conclusions (5 Marks) • Summarize the reports and reflect on the outcomes. (5 Marks) References (5 Marks) • Appropriate references are used and properly formatted Harvard style. References are cited properly in the text where necessary. (5 Marks)  

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