Discussion #4 Assignment Instructions and Prompt: 
Describe a time when you felt that a leader failed to listen effectively to followers and a time when because of listening effectively a leader was able to avert or better handle a crisis. Then analyze the following with reference to each leader:
  1. What was the nature of the circumstances the leader faced?
  2. What types of behaviors did the leader exhibit?
  3. How did followers respond?
Based on your analysis, what advice, if any, do you believe the successful leader might offer the leader who failed?