1-Effective communication in the work place
2-Conflict management in work place
Each topic(3 pages) need to include;
-Summary of main concepts
-better include subsections as well
-And add all the references
For example for(effective communication) what is communication, what are the process, important of organisational communication, type of communication, organisation communication problems, communication plan and….

And same thing for (conflict management)
What is conflict, style of conflict management, communication In conflict, steps, process and 

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