The assignment entails Elements of Emotional Intelligence. In addition, there is a description of Self-awareness and Mutual Understanding. So, evaluate and discuss how an understanding of the 4 elements of Emotional Intelligence will assist Janet.
Elements of Emotional Intelligence – Self-awareness and Mutual Understanding
Firstly, case Analysis (Individual) The resignation George, a graduate consultant at ABC Consulting, sat nervously outside his manager’s office thinking how to quit. Secondly, he had joined the company only three months earlier, never thinking things would deteriorate so quickly. So, looking at his watch, which read 11.07 am, he reflected on why he took the job in the first place and why he was quitting so soon. Also, the offer Having completed an MBA, George was excited about stepping into ‘the real world’ and becoming a management consultant.Additionally, the impact of George’s behaviour on work colleagues needs to be related to the awareness levels. Besides, you may make valid assumptions where necessary. 2.6 Identify and explain appropriate strategies for assisting George to expand his own awareness of the causes and impact of his behaviours. （4marks
Elements of Emotional Intelligence – Self-awareness and Mutual Understanding
Judgement. Firstly, strategy should based on what levels of awareness were identified through the Johari window. Secondly, identified strategies should attempt to improve perception levels related to self-awareness. 3. Attitudes, Emotions, Stress 3.1. As the Area/Client manager Janet advices George not to give his resignation and decides that she must coach George about emotional intelligence so that the project team’s performance and success are not placed at risk. Develop a plan for how Janet could coach George. Outline 2 strategies in your plan. (3 marks each) 3.2. Justify or detail the reasons for Janet’s chosen steps in the plan. (5 marks) 3.3. Discuss how Janet will have to apply her own emotional intelligence as she coaches George. (5 marks) （16 marks） Judgement：Chapter 4 managing emotions at work 3.3 requires a reflection of Janet’s own emotions and that of Others(George’s emotions).
Elements of Emotional Intelligence – Self-awareness and Mutual Understanding
Chapter 4 diagram in PowerPoint number 19 3.4. Critically evaluate and discuss how an understanding of the 4 elements of Emotional Intelligence will assist Janet, the Area/Client manager, to manage the whole situation effectively in the short term (5 marks) and longer term (5 marks). （10marks） Judgement： The discussion on Janet’s management of the situation should revolve around the following 4 elements • Self-Awareness: This is where it begins! Being self-aware. Using your personal power. • Self-Management: Being in control of your behaviors based on your emotions. Self-regulation. • Social or Other Awareness: Being aware of others’ emotions. Showing empathy and being service oriented.
Elements of Emotional Intelligence – Self-awareness and Mutual Understanding
• Relationship Management: Leveraging self and others’ emotions to build collaboration, communication, and trust. 3.5. Critically evaluate and discuss 2 strategies that Janet, the Area/Client manager, can use to alleviate the stress evident relationship with George. (4 marks each) （8 marks） Judgement：The 2 strategies for evaluation can be chosen from the following: • remove the stressor • withdraw from the stressor • change stress perceptions • control stress consequences • receive social support The chosen strategy should be linked to the causes of stress.
Elements of Emotional Intelligence – Self-awareness and Mutual Understanding
Firstly, good answers could also relate to other sections in the report such as lack of emotional intelligence, lack of self-awareness etc Format, layout and report writing style. Secondly, professional report layout (presentation and numbering guidelines followed. Grammar / spelling / punctuation. Also, objective, consistent and impersonal style of writing Ø Fonts and format (text font 12, heading font 14, spacing 1.5,). Finally, language is appropriate for the business context, spelling and grammar accurate Referencing:Ø APA referencing in-text citation and reference list.
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