Escalation.

Another issue many employees have is not escalating issues quickly enough or too quickly. Having a baseline of when and what to escalate is key to a cohesive group. Employees should be encouraged to attempt to handle the situation unless it seems like a higher-level issue. Too often employees get mired in trying to fix something and get stuck. This causes frustration and disengagement. Provide clear directions on when an employee should reach to you for help.

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