Explain the difference between performance management and performance appraisals.

 • Understand and explain the concept of performance goal setting.

 • Create effective employee performance goals that serve organizational performance needs.

 • Explain the importance of communication and feedback in the performance management process.

 • Discuss and evaluate methods of providing performance feedback to employees

. • Explain and apply techniques for handling employee performance issues and poor performers

. • Apply coaching and development strategies to enhance employee performance.