Explain the components of an organization’s specific external environment

. Then identify and evaluate the impact of customers on either Telstra or Westpac 2021/22. Begin your research by reading pp. 41-46 of the textbook*.


Task 2: Define and explain the Social Responsibility (SR) of an organisation. 


Task 3: Imagine you are applying for a first line manager’s job at either Telstra or Westpac Banking Corporation in  

A) Explain and analyze the skills you would expect for this kind of job. Begin your research by reading pp. 5-8 and 12-14 of the textbook.

B) Next, explain how your studies/experiences at Deakin College (or in a job you may have/have had) could provide you with experiences relevant to applying for a job as a first-line manager.