Explain the importance of quality management and apply statistical quality control techniques.
Answer the following questions:
1. Identify a company or organization from which you have received high-quality products and describe the characteristics which make it high quality.
2. Identify a company or organization from which you have received poor quality products or services, describe the nature of the defects, and suggest ways in which Six Sigma might improve the quality.
Answer the following questions:
1. Identify a company or organization from which you have received high-quality products and describe the characteristics which make it high quality.
2. Identify a company or organization from which you have received poor quality products or services, describe the nature of the defects, and suggest ways in which Six Sigma might improve the quality.
