Virtually all program evaluations conducted in the federal government fall into four broad types: process, outcome, cost-benefit, and impact; which are discussed in turn below.


Framework for program evaluation

  1. Engage stakeholders.
  2. Describe the program.
  3. Focus the evaluation design.
  4. Gather credible evidence.
  5. Justify conclusions.
  6. Ensure use and share lessons learned.

The term “program” may include any organized action such as media campaigns, service provision, educational services, public policies, research projects

Program evaluation is a valuable tool for program managers who are seeking to strengthen the quality of their programs and improve outcomes for the children and youth they serve. Program evaluation answers basic questions about a program’s effectiveness, and evaluation data can be used to improve program services.