What are the risks of automating a production process? What are the risks for a service process?


. Consider an assembly line such as the burrito assembly line at Chipotle Mexican Grill. During slow

times of the day, one server can handle assembly, but during very busy times, having many servers would be prudent. 


Explain why either approach wouldn’t work all the time, and the benefit of

matching the number of servers to the pace of customer arrivals