: Review the case study “Era of Quality at the Akshaya Patra Foundation” linked in the Reading and Resources section of the module, focusing on the

organization’s attempt to identify the root cause of a problem using the fishbone analysis. Reflect on the concepts introduced in the assigned chapter while

addressing the following questions:

. How thorough was the analysis at getting to the root cause of the problem


. Do you think enough questions were asked to drill down to the root cause, or were just the symptoms being addressed? Explain.


. If this problem reoccurred and you were responsible for employing a new DMAIC, what would you do differently?