Unit 2 Assignment: Software, Services, and Other Decisions

Outcomes addressed in this activity:

Unit Outcomes:

Examine logic processes.

Develop industry-standard flowcharts.

Appraise various decisions related to software and technology services.

Report decision-making processes to others.

Course Outcome and Professional Competency:

IT510-1: Assess commonly used systems planning, analysis, and logic processes.

PC-6.1: Incorporate data, inferences, and reasoning to solve problems.


This assignment focuses on processes and logic. It involves the development of professional flowcharts using standard diagramming rules, the use

of Visio embedded in Word, and additional research with APA citation/referencing.

Use of this assignment template  is required. Assignments submitted in any other kind of document will not be accepted for grading.

Assignment Instructions and Requirements

Use of Microsoft Visio is required; no other diagramming software is permitted. Each of your flowcharts must have one start and one end; use formal

flowcharting symbology as explained in the Unit 2 Reading PDF, and begin with the “Basic Flowchart” template for these diagrams. Additional

information is in the Reading PDF to help you efficiently use this software for the purposes of this assignment.

Scenario: Your client, Zuwena Translations, is a brand-new company offering translation services for English, Spanish, French, German, Swahili,

Arabic, Mandarin, and Hindi. Co-owners Jess Marsfield and Oxford Lee Jin plan to have an office with workstations for their translators and sales

personnel, and they also need to set up a website to direct customers to their services. Your task at this point is to use flowcharts to help them

choose appropriate web hosts and antivirus software.

Part 1: Flowcharting Decisions – Webhost Service Features

Research: Review features of webhosting services by choosing one of the following:

A webhost comparison site. If you choose this option, it must have the current year in the page title or clearly show a publication date for the

current year; remember that a copyright date on a website is not applicable.


Two different webhost sites, so you can compare features yourself.

Diagram: Using Visio and your critical thinking, diagram a flowchart that includes at least four decisions that must be made about webhost service

features in order for you to choose the best provider for the client’s needs. Reminder: every decision needs a binary response (yes/no or true/false)

that leads logically to your next step. Make sure you have checked the rules and examples in the Reading PDF before beginning your diagram.

Webhost URL(s): Under the diagram, provide the URLs to the webhost comparison site or the two host home pages. While you must make the

diagram from your critical thinking, this proves you understand web hosting and how to locate suitable services.

Part 2: Flowcharting Calculations – Antivirus Costs

Diagram the Process: Using Visio, diagram a calculation flowchart. Do not input actual prices in the flowchart; the purpose is to be able to use the

process with any antivirus cost. Please finish reading the instructions and check the Reading PDF for guidance before beginning this diagram. You

will need to:

READ the cost of antivirus per month.

Calculate tax at 8%.

Multiply the monthly cost by 12.

Write a decision (remember to use yes/no or true/false as responses):

If the total yearly cost is less than an amount you designate, WRITE the yearly cost.

If the total yearly cost is the same or more than that amount, devise a suitable response.

Either include another decision or enhance your WRITE output.

Remember to use * for multiplication.

Once you are done with the flowchart, locate two antivirus product websites (different companies). For each, choose a service level other than



Calculate: For each of the two products, find the cost from their pricing page and think through your calculation flowchart. Determine what the

WRITE output would be.

Complete the table in the template with the information you found and calculated.

Part 3: Other Methods

Research: Using the textbook or online source(s), learn about any one of the following visual decision-enhancing methods:

Decision tree

Decision table

Fishbone diagram

Write: In 80–110 words, explain your chosen method’s purpose and how it is constructed. Do not copy or quote from your source or include imagery

of any kind; your task is to be able to explain it thoroughly using only words in paragraph form (no lists). If you find the word count difficult to reach,

include an example of a situation where this method could be helpful.

Cite: Use in-text citation in the paragraph to properly identify your source. In the provided location in the template, provide a full APA 7th edition

reference entry.


Use the template. Note that the paragraph for Part 3 is single-spaced by default; since this is a work document, keep that formatting.

Properly embed your Visio diagrams. Instructions for this are in the Unit Reading PDF.

Warning: Do not copy the structure of any diagrams found in the textbook and Reading PDF, shared by your instructor, or posted online. Like

paraphrasing words — where you must present ideas using different wording and sentence/paragraphing structure — you must provide your own

structure. Follow instructions carefully, use only the shapes allowed per those instructions, and when you look at examples, use your critical thinking

to understand the logic behind them. Copied diagrams and diagram structures can result in charges of plagiarism.

Directions for Submitting Your Assignment

Name your Word document with the following convention: IT510-Unit2-LastName-FirstName (using your own name).

Make sure you read all instructions carefully and review the grading rubric before submitting to the Dropbox for Unit 2.


Proofread your work for grammar, spelling, punctuation, capitalization, and formality.

Ensure that your work is not copied from sources. Copying does not prove an understanding of the material, and plagiarism will not be

tolerated. In accordance with the University’s Academic Integrity policy, your assignment will be automatically submitted to Turnitin.


Plagiarism is an act of academic dishonesty. It violates the University Honor Code, and the offense is subject to disciplinary action. You are

expected to be the sole author of your work. Use of another person’s work or ideas must be accompanied by specific citations and references.

Whether the action is intentional or not, it still constitutes plagiarism. For more information on the University’s Plagiarism policy, refer to the current