List and describe the tools and techniques for quality control, such as the


Seven Basic Tools of Quality, statistical sampling, Six Sigma, and testing


 Summarize the contributions of noteworthy quality experts to modern


quality management


 Describe how leadership, the cost of quality, organizational influences,


expectations, cultural differences, and maturity models relate to improving quality in IT projects


  Discuss how software can assist in project quality management


  Discuss considerations for agile/adaptive environments