Manage Project Quality: Why is it important to communicate with project stakeholders?

Instructions 1. Assessments should be completed as per your trainer’s instructions. 2. Assessments must be submitted by the due date to avoid a late submission penalty. 3. Plagiarism is copying someone else’s work and submitting it as your own. You must write your answers in your own words or appropriately reference your sources. A mark of zero will be given for any assessment or part of an assessment that has been plagiarised. 4. A list of references must be included. 5. You may discuss your assessments with other students, but submitting identical answers to other students will result in a failing grade. Your answers must be yours alone. 6. Your trainer will advise whether the assessment should be digitally uploaded or submitted in hard copy. Assessments that are digitally uploaded should be saved in pdf format. 7. You must pass both assessments in the subject to pass the subject.


1. Why is it important to communicate with project stakeholders? (2 marks) 2. What is the purpose of a quality metric? (3 marks) 3. What is the purpose of quality management tools, techniques and methodologies (3 marks) 4. Explain why it is important for team members and stakeholders need to be aware of quality requirements? (3 marks) 5. Why are quality requirements and metrics effective tools to use when measuring performance? (4 marks) 6. Define what quality assurance is and give an example. (2 marks) 7. Why is quality control useful? (3 marks) 8. Give an example of why a variance needs to be corrected, minimised and/or otherwise tackled? (5 marks) 9. Why is information management important in quality management terms? (2 marks) 10. Why should you review project outcomes against performance requirements? (2 marks) 11. a) When is the best time to document lessons learned? (2 marks) b) How often should documentation occur? (2 marks) c) Who is responsible for documenting the lessons learned? (2 marks)

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