Learning Outcomes:

1. Describe the basic steps of the organizational development process.

2. Evaluate the strategic role of change in the organization and its impact on organizational performance.

3. Analyze the human, structural and strategic dimensions of the organizational development.

Assignment Question(s):

Read the case Lincoln Hospital: Third Party Intervention from book Organization Development and Change by Cummings. take notes on the diagnosis and intervention stages for this case and answer the following questions:

1. If you had been called by Lincoln’s president to help resolve the problems described in the case, how would you have carried out the contracting and diagnosis stages? (3 Marks)

2. What would you have done differently than what the OD consultant did? (3 Marks)

3. Do you think that the third-party intervention is an appropriate intervention in this case? Why? (3Marks)

4. What are some other OD interventions that can be appropriate in this case? Why? (3 Marks)

5. How effective was the third-party intervention? And Evaluate its impact. (3 Marks)


  • Use the concepts developed in this course in your answers.
  • You must include at least 5 references.
  • Format your references using APA style.