W​‌‍‍‍‌‍‍‍‌‍‍‍‌‌‌‌‌‌‍‍​ord document should include your answer to each question below. Your answers should contain reflections that are supported with facts. Bullet points and/or tables are great where appropriate. Your answers should relay that you have read the required readings and reflected on the content. APA formatting is NOT required. Part I Regarding healthcare quality data and analysis,

 what are the right measures of success and in what time frame?

 Should there be broad measures that include quality of life and functionality or more narrow measures that map to services delivered? Should there be long-term or a short-term evaluation?

 What is the right timeframe to assess for good outcomes versus harm?

 Part II Measure a common process at work several times (for example, the time it takes to receive a patient post-op following report, compliance with changing IVs q72 hours, or the time it takes to discharge a patient). Measure the process enough times that you feel ​‌‍‍‍‌‍‍‍‌‍‍‍‌‌‌‌‌‌‍‍​like you could make decisions about that process if you were the manager. Describe your overall experience, measurements, variation in the process, etc.


 What decision would you make about this process and why? 

Would you attribute the variation to common cause or special cause variation?

 Part III Please select a quality indicator from your workplace that your unit/organization is already monitoring. Locate an individual who can provide at least 12-20 data points (depending on how often data was gathered (i.e. daily, monthly, etc.) for you to enter into an SPC control chart. You must create your own SPC control chart and include in this assignment.

 Then provide a written overview of your findings. Why was that indicator chosen?

 What is the operational definition

? As the manager, what conclusions would you draw based on the SPC findings? 

How did you come to these conclusions? Here is a tutorial for creating your control chart: