The Two Holy Mosques Architecture Exhibition in Makkah

musumes managment

No. Visitors
1 How old are you?

60

2 What is your gender? (ask/ observe)

Male

3 What is your highest education level?

Bachelor

4 What is your marital status?

Married

Interviewer:      How are you doing?

managment:   fine, how are you ?

Interviewer:     I’m fine, thank you for welcoming me into your office for a while, I hope I didn’t stop you from your work?

managment:      I am pleased to serve you, as you can see, there are not many visitors these days, but on normal days we receive many visitors, especially during the Hajj and Umrah seasons.

Interviewer:      Yes, unfortunately, I hope this pandemic will end soon, life will return to normal and we will see museums full of visitors again.

management:      I hope so with all my heart.

 

Interviewer:      ok first, can you tell me a little bit about the idea of this museum?

management:      sure, the museum was founded in 1999.

 

Interviewer:       Oh, that means it opened a very long time ago.

managment:     Yes, the exhibition consists of 7 halls, which are: the reception hall, the Grand Mosque Hall, the Kaaba Hall, the photographs hall, the manuscripts hall, the Prophet’s Mosque hall, and the Zamzam hall. It contains antiquities, rare photographs, architectural models, and two models of the Two Holy Mosques.

 

Interviewer:     Yes, I looked at it, it’s a very spacious museum.

managment:      that right, and its witnessing the development of the architecture of the Two Holy Mosques throughout the ages, the museum tells the history of many centuries and generations, and the story of the purest parts of the earth, an example of this is the first door of the Kaaba from the Ottoman era, which was replaced by the golden door during the reign of King Abdul Aziz. It also contains the handwritten Ottoman Qur’an and the shrine of our master Ibrahim.

And the museum includes the Zamzam section, where there is a display of the oldest fence around the Zamzam well with a copper bucket since 1299 AH.

 

Interviewer:      to be honest this is very valuable information …

I would like to ask you what is the main way in which the visitors learn in the museum?

managment:    In fact, next to every picture or artifact, there is a label with the name and date written on it, and in the seasons, especially during the Hajj and Umrah seasons, you will find guide inside each section who take visitors on a tour inside the museum explaining to them about the history of the artifacts.

 

Interviewer:      ok, what do you think of adding some modern technologies inside the museum?

management:      Of course, it is possible because we live in the age of technology, and I think that it will be useful for visitors from an educational point of view.

 

Interviewer:      ok , as for foreign visitors who speak different languages ​​other than Arabic, how do you deal with them?

management:      uh, In fact, we have guides who speak English, but most of the groups bring with them a guide who speak their language.

 

Interviewer:      Do you think that the posters next to the collections in the museum contain brief and sufficient information, or do you often find that visitors ask and inquire about more information?

management:      for that , In fact, the written information is very brief and does not explain the story behind all the museum’s artifacts, so you will find visitors always inquiring and asking the guides about the events behind each archaeological model.

 

Interviewer:      Of course, visitors have an incentive to learn in the museum, and if they do not find a suitable way to learn in the museum from it, they will ask the people around them.

management:      well, it is true, and I think that this museum needs more modern educational methods besides the guides.

 

Interviewer:      What do you think of adding interactive information screens in museums?

management:      Um, yes, of course a good idea. In fact, we have two of them, but they do not work due to a technical error. I think that these screens should be supported in all languages, so that all visitors of all nationalities can benefit.

Interviewer:      Do you have an idea how these screens should be designed?

management:      Hmmm, I think it should be a clear screen with a summary of the event, attracting the visitor’s attention.

 

Interviewer:      Yes, yes, your words are correct. If these screens do not attract the attention of visitors, then there is no purpose in them.

As for the font size on the screen, what do you think it should be?

Management:      Umm, I’m not really sure, but I think the font size used in the museum in the label is a little small, so we have to take into account this when designing the screens.

 

Interviewer:      It means we have to make the font a little bigger.

management:      yes, yes.

 

Interviewer:      What do you think of the colours that should be included in the screen?

management:      I don’t think it’s good to have a lot of colours, frankly, I’m not a designer, but when I browse the Internet, I get annoyed by the sites that contain many colours and pictures, I can’t focus on reading.

 

Interviewer:       Yes, you are right, I am agreeing with you.

Now I would like to thank you very, very much for your precious time that you spent with me in the interview. I am very grateful to you.

 

I hope once again that this pandemic will end, and you will see the museum filled with foreign visitors again

 

management:       No need to thank, it is my duty to help our students abroad in their studies. If you need any service, I am available.

Interviewer:      thank you very much

 

The Two Holy Mosques Architecture Exhibition in Makkah

Early working age

 

No. Visitors
1 How old are you?

22

2 What is your gender? (ask/ observe)

Female

3 What is your highest education level?

Bachelor

4 What is your marital status?

Single

5 How frequently do you visit this museum?

First time

 

 

 

Interviewer: Hi

Visitor 2 :Hi

 

Interviewer: How are you?

Visitor 2 : good , thank you.

 

Interviewer: do you mind if I asking you some question regarding to this museum?

Visitor 2 : yes sure, go ahead.

 

Interviewer: Tell me about your experience of coming to this museum?

Visitor 2: I liked the exhibition; it contains a lot of pieces dating back to different eras. The greatest place to learn about the past, present and future of the Two Holy Mosques. And it is showing heritage of the two Grand Mosques. Some artifacts are dated back to 65 H.

 

Interviewer: Do you always prefer to go the heritage museums?

Visitor2: no no, not always, but in general, I like to visit museums and learn about the country’s heritage.

 

Interviewer:  ok, what’s your favourite section or what is the most impressive section to you?

Visitor2: The section that contains a collection of rare manuscripts and Qurans from the libraries of the Grand Mosque and the Prophet’s Mosque, also there is a photocopy of the Ottoman Qur’an, which was written during the reign of Caliph Othman.

Interviewer:  Yes, and this section also attracted me.

 

Interviewer: ok, do you remember anything you read from the information screen?

Visitor2: There was a small label next to the artefacts. I don’t remember there were screens.

 

Interviewer:  What do you think of the content you read in the museum?

Visitor2: The museum was focusing on the pieces related to the Two Holy Mosques, which were telling about the progress of the arts of architecture among Muslims, but it is weak from an educational point of view, I could not find out much information and did not find anyone to guide and teach me.

 

Interviewer:  What do you think of the vocabulary used?

Visitor2: Uncomplicated and very short.

 

Interviewer:  Do you think each topic contains an overview and summary?

Visitor2: no, I don’t think so, I was talking to my friend about this, the information in the museum is not enough, I wrote some notes that I want to inquire about later through Google.

 

Interviewer: ok, what do you think we can add in this museum as an educational method that motivates the visitor to learn more?

Visitor2: I think there should be more interactive educational methods in the museum, which the visitor can engage and learn.

 

Interviewer: Like what?

Visitor2: 3D screen, interactive screens, or VR.

Museums with interactive screen let their visitors engage with the items, and they can participate actively through hands-on experience.

 

Interviewer: Yes, I very much agree with you, the visitor should interact in the museum to learn.

Have you ever visited an interactive museum?

Visitor2: Yes, outside of Saudi Arabia, it was a museum about space, it was very interesting.

 

Interviewer: really, can you tell me a little bit about it, were there some information screens on it?

Visitor2: Yes, there were big screens as big as the wall, there were pictures of the planets, as if you were watching the space in front of you, and every time you touched a planet, it showed you the information about that planet.

 

Interviewer: This is so exciting.

Visitor2:  Yes, I hope that historical museums will be in this way, to encourage visitors to learn, as we are in the age of technology, and we cannot do without it.

 

Interviewer: Yes, I hope so too, so, thank you very much, you really helped me in my research, by answering my questions.

Visitor2: No need to thank, it’s my pleasure.

 

 

 

 

The Two Holy Mosques Architecture Exhibition in Makkah

elderly

 

No. Visitors
1 How old are you?

67

2 What is your gender? (ask/ observe)

male

3 What is your highest education level?

Master

4 What is your marital status?

Married

5 How frequently do you visit this museum?

First time

 

Interviewer: How are you doing

Visitor3: fine, how are you?

 

Interviewer: Good, thanks for asking.

Do you have a little time? I’d like to interview you for your visit to the museum if you don’t mind

Visitor3: Yes, of course, my pleasure

 

Interviewer: can you tell me about your experience of coming to this museum?

Visitor3: um, it is a museum that contains the treasures of two of the holiest mosques in Islam, such as a model of the Two Holy Mosques, precious artifacts, manuscripts and inscriptions, rare photographs, the well of Zamzam, and also the door of the Kaaba.

 

Interviewer: Did you enjoy your visit to this museum?

Visitor3: Yes, of course, it is a very valuable museum

 

Interviewer: ok, what’s your favourite section or what is the most impressive section to you?

Visitor3: There is no section in the museum that I prefer over the other, but the gutter of the Kaaba, which dates to 1021 AH, and the wooden ladder of the Kaaba, which dates to 1240 AH, caught my attention, and the door of the Kaaba, which dates to 1363 AH.

 

Interviewer: These are all very valuable collections, aren’t they?

Visitor3: Yes , yes of course.

 

Interviewer: ok, what do you think of the content you read in the museum?

Visitor3: um, I understood the history of the architecture of the Two Holy Mosques and the flow of movement for visitors in an excellent way between the sections of the exhibition and the historical stages of architecture.

This museum preserved our history in a time when the new generation no longer cares about the old, as they tend to technology more.

 

Interviewer:  Do you remember anything you read from the information screen?

Visitor3: There are some labels next to the artifacts, contain their names and dates only.

 

 

 

Interviewer: In your opinion, if we use more technology in this museum, do you think the view of young people change and increase their interest in visiting the museum?

Visitor3: Yes, of course, we must pay attention to young people and the new generation and employ technology in a way that increases their need to learn, as we live in the age of technology.

 

Interviewer: yes, you are right.

What do you think of the vocabulary used?

Visitor3: Understandable, but I think not for everyone, the museum depends on the Arabic and English language only, and visitors to the museum from different regions, I think they should pay attention to this point and develop it.

 

Interviewer: ok, do you think each topic contains an overview and summary?

Visitor3: Honestly, I rely on my background and my old reading about the architecture of the Two Holy Mosques. If you look at this museum, you will find that there are stories behind each piece, but the labels do not describe that, they only show the name of the artifact and its date.

 

Interviewer: I see, ok do you learn anything from reading the content?

Visitor3: Yes, of course, I got some information that I did not know. But I want to search for it more, as the information was very brief, and I want to go into more depth.

 

Interviewer: How did you learn?

Visitor3: by reading the labels next to the artifacts,

Also, talk to my friend about some information.

 

Interviewer: What do you think we can add in this museum as an educational method that motivates visitors to learn more?

We can add new educational methods that attract the attention of the new generation, such as tablets that they hold in their hands, and we can add some audio and pictures as well, and add the feature of moving pictures or words for children to help them understand and learn.

 

Interviewer: Yes, these are very good ideas, I am with you on adding them.

Visitor3: yes, because It is difficult to deal with the new generations and present information to them in the traditional way that we are accustomed to, we must innovate and develop in presenting the information.

 

Interviewer: Yes, your words are very true, we must add new ways of learning in museums, especially for future generations.

Now I would like to thank you for your time with me. I hope you enjoy visiting other museums in Saudi Arabia.

Visitor3:  you are welcome ..

 

 

 

 

 

 

The Two Holy Mosques Architecture Exhibition in Makkah

Childern

No. Visitors
1 How old are you?

12

2 What is your gender? (ask/ observe)

Boy

3 What is your highest education level?

Grade 6

4 What is your marital status?

Single

5 How frequently do you visit this museum?

First time

 

Interviewer:     Hi, How are you?

Visitor1 :          I’m fine thanks

 

Interviewer:     Did you mind if I ask you some questions please ?

Visitor1 :         Yes sure..

Interviewer:     thank you ..

 

Interviewer:     first of all can you please tell me about your experience of coming to this museum? What you like most here?

Visitor1:       In fact, I came here with my family, hmmm, it’s an interesting museum and everything in is old.

 

Interviewer:     Do you like traditional museums that contain antiques?

Visitor1:           Yes, I would love to learn about our heritage and old things, but at the same time I love technology a lot, as it is fun for me.

Interviewer: Of course, who doesn’t like technology?

 

 

Interviewer:     ok , now can you tell me what’s your favourite section or what is the most impressive section to you?

Visitor1:           well, I saw old pictures of the Haram and the stages of the development of the Haram.

I also saw old wooden pillars of the holy kappa and the wooden box that was inside the holy Kaaba.

Interviewer:      I also saw it and liked it, like you.

 

Interviewer:     Do you remember anything you read from the massume?

Visitor1:          Oh, I couldn’t read, there was a small text, it wasn’t clear to me, and the font was small and difficult for me, and I did not understand it.

 

Interviewer:     Yes, I understand that, but how did you learn in the museum?

Visitor1:          Um, my parents were explaining to me about the content of the museum, and I asked them some questions and they answered me.

 

Interviewer:     Do you think each topic contains an overview and summary?

Visitor1:      No, it was not enough. I was asking my parents to explain more and more details to me.

Interviewer:       yes, I see.

 

Interviewer:    I understood from your answers that you found it difficult to learn in the museum, my question now, How do you think this museum could develop in the future?

Visitor1:      They should make the texts simple and readable, and the font should be larger.

Interviewer:     Yes, you are very correct, I am with you on that.

 

Interviewer:    ok,  what do you think we can add in the museum as an educational method that motivates children in your age to learn more?

Visitor1:      um, they need to put a screen to search for information like Google, Also add some educational games. I love playing with educational iPad games.

Interviewer:    really, my daughters also love to play on tablets, but for a short time, because it’s not healthy.

Visitor1:     yes, my mom said that too.

 

Interviewer: Have you ever been to museums that had screens information similar to tablets?

Visitor1:     Hmm, yeah, I went to a dinosaur museum with my dad, and it was so beautiful, it was like we were in a jungle.

 

Interviewer:   This is very exciting, can you describe to me the screens inside the museum?

Visitor1:     They were large screens, and I remember we used to move them with our finger left and right, and every time the page turned, we found new information about the dinosaur that was in front of us.

 

Interviewer:   You were interacting with the screen, did you like that?

Visitor1:        yes, yes.

 

Interviewer:   ok, do you remember some information you read in that museum?

Visitor1:     yes, I remember some of their names, Tyrannosaurus Rex, Spinosaurus and Allosaurus. and dinosaurs and you know that they went extinct about 66 million years ago.

 

Interviewer:  really

Visitor1:     yes, yes.

 

Interviewer:     Were the vocabulary used easy for you and understandable?

Visitor1:     yes, very easy.

 

Interviewer:     honestly, I enjoyed talking with you and the information is very valuable to me, thank you for your cooperation with me, you are a very kind child.

Visitor1:    you are welcome.

 

The Two Holy Mosques Architecture Exhibition in Makkah

Mature working age

 

No. Visitors
1 How old are you?

48

2 What is your gender? (ask/ observe)

Female

3 What is your highest education level?

Master

4 What is your marital status?

Single

5 How frequently do you visit this museum?

First time

 

Interviewer: Hi

Visitor4: Hi

 

Interviewer: How are you?

Visitor4: I’m fine thanks.

 

Interviewer: I want to ask you some questions about your visit to the museum, do you mind?

Visitor4: Of course not, you are most welcome

Interviewer: thanks

 

 

Interviewer: First, tell me about your experience of coming to this museum?

Visitor4: first, thanks to almighty Allah as we got chance to visit here, this museum contains the collections of the Two Holy Mosques, built 16 years ago. In my opinion, it is a very valuable exhibition that tells the story of the development and expansion of the Two Holy Mosques.

I am a resident of the southern region in the Kingdom of Saudi Arabia, I came to Mecca to perform Umrah and my friends advised me to visit this museum and I liked the valuable collection inside, but as you can see there are no visitors in the museum because of Corona and the international flights are not open.

 

Interviewer: Yes, this is true, the number of visitors is very small in this museum, and I expect that during the Hajj and Umrah season, you may find visitors of all nationalities

Visitor4: Yes, it is true, we hope that this pandemic will pass soon.

Interviewer: I hope so from my heart too

 

 

Interviewer: O k, what’s your favourite section or what is the most impressive section to you?

Visitor4: Um, one of the beautiful things that I noticed is the Kaaba ladder that was used to ascend to the Kaaba. It is 185 years old and made of wood. Also, one of the wonderful things in the museum is the door of the Kaaba, and also the pillar of the Kaaba, which is close to 1,400 years old.

Interviewer: Yes, this museum contains very ancient artifacts.

 

 

Interviewer: Ok and what do you think of the content you read in the museum?

Visitor4: uh, after my tour in the museum, I see that the written information in the label is very brief and not enough. To be honest, when I see something, I like, I search for it on Google and read about it. I think the museum should pay attention to the educational aspect of visitors.

Interviewer: Yes, this is an important point that should pay attention to.

 

Interviewer: ok, what do you think of the vocabulary used?

Visitor4: Um, the words were simple and understandable, adults and children can read them I think, but as I told you before, it is not enough, it was very brief.

 

Interviewer: ok, in your opinion, what do you think we can add to this museum as a modern educational tool that helps visitors learn more and remember what they see inside the museum?

Visitor4:  in my opinion I think, we can provide the museum with some screens in which the visitor can move between information for example,with some games for children, as you know that children get bored of reading, especially at young ages, so this kind of devices they interact with may want them to learn more and more.

 

Interviewer: Yes, that’s right, I agree with you…

Ok, thank you so much for your time and answering my questions

I hope you have an enjoyable visit.

Visitor4:  You are welcome …

 

 

     

 

 

 

 

The Two Holy Mosques Architecture Exhibition in Makkah

prime working-age

 

No. Visitors
1 How old are you?

34

2 What is your gender? (ask/ observe)

male

3 What is your highest education level?

Bachelor

4 What is your marital status?

Married

5 How frequently do you visit this museum?

First time

 

Interviewer: Hi

Visitor 5 :Hi

 

Interviewer: How are you?

Visitor 5 : good , thank you.

 

Interviewer: do you mind if I asking you questions regarding to your visit?

Visitor 5 : yes sure.

 

Interviewer: ok, can you tell me about your experience of coming to this museum?

Visitor5: yes sure, I love visiting museums in the Kingdom of Saudi Arabia as well as outside it. The Two Holy Mosques Museum tells the story of the expansion of the Two Holy Mosques. Inside it you find very old collectibles. Every piece in it has a very ancient history. You enjoy watching this valuable collection of the heritage of the Kingdom of Saudi Arabia.

Interviewer: that good.

 

Interviewer: ok, what’s your favourite section or what is the most impressive section to you?

Visitor5: actually,there is no specific section, each piece has a meaning, for example, the well of Zamzam, you can see how they extracted water from the middle of the rocks, and also in the museum there is the first watch that was used in the Great Mosque of Mecca and there are pictures of the place where it was located. The museum is wonderful and I really liked it.

Interviewer: yes, I agree with you, I like it too.

 

Interviewer: ok, do you remember anything you read from the information screen?

Visitor5:  Um, I do not remember that there were information screens, but I relied on my wife, who is a history teacher and has a good background in the history of the Kingdom of Saudi Arabia. The information in the museum is not enough. I have heard before that there are guides who describe the museum’s collections for visitors, but now because of Corona it is almost rarely to you see visitors to the museum.

Interviewer: Yes, that is true. It is rare to find visitors in the museum these days due to the closure of international flights.

 

 

Interviewer: ok Do you think each topic contains an overview and summary?

Visitor5: Um, I don’t think so at all, you should search for the information yourself, for example, ask someone in the museum, or use a mobile phone or ask your friend.

 

 

Interviewer: Ok,what do you think we can add to this museum as a modern educational tool that helps visitors learn?

Visitor5: uh, If you ask me, I think we can add learning interactive screens in the museum, because interactive learning is one of the educational tools, where it uses sound, image, and writing as well, so it is more attractive to visitors, especially children, so you will not find them bored of reading, so they can remember the information for a long time.

 

Interviewer: Have you ever visited technological museums, which has modern methods for learning?

Visitor5: Yes, yes, I have visited several museums, which contain high technologies, such as 3D cinema, VR and moving screens.

 

Interviewer: Do you mean the moving screen that contains images and text and through which you can move from one piece of information to another?

Visitor5: Yes, the screens were some on the wall in front of us and some in the middle of the museum, some of them contain sound, when you get close to the screen, the sound starts to appear.

Interviewer: Yes, I hope this museum contains some of these modern technologies as well

Ok, thank you for your time and I wish you a pleasant visit

Visitor5: You are welcome , don’t worry.