Travelodge case study: Explain the roles people play in a team and how they can work together to achieve shared goals

Choose an organisation you are familiar with in the Travel and Tourism Sector-or the case study of Travelodge Our Managers lead the overall running of their hotel, motivating and inspiring their team to be the best they can be. Maximising sales and profits and meeting agreed targets, their role is to be brilliant communicators and always lead by example. Above all, their focus is on our customers, making sure they’re happy, have everything they need and will visit Travelodge again and again. https://www.travelodge.co.uk Page | 18 Copyright © – All rights reserved – UK College of Business and Computing May 2018 The relevant answers need to be reflected on the chosen organisation within the travel and tourism sector.

 

TASK 3 (LO3, AC3.1, 3.2, 3.3, M1, M2, M3, D1, D2, D3) You are still working in the same organisation and role as in Task 1. You have realised that employees are more interested in achieving individual targets instead of team goals and this has hampered the performance of the team. Staff turnover has been increasing due to unhealthy competition and lack of clear team roles. Three new employees have joined your team to replace those who have left. You are organising an internal training event for your team and you need to prepare an employee induction pack on the dynamics of working with others to achieve shared goals. The induction pack should include the following: 3.1 Explain the roles people play in a team and how they can work together to achieve shared goals 3.2 Analyse team dynamics 3.3 Suggest alternative ways to complete tasks and achieve team goals

 

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