Most airline companies use a pyramid-shaped, functional organizational structure with a rigid hierarch

Line personnel generally fall into three broad categories: engineering and maintenance, flight operations, and sales and marketing. These three divisions form the heart of an airline and generally account for 85 percent of an airline’s employeesTypes of organizational structures

  • Hierarchical org structure.
  • Functional org structure.
  • Horizontal or flat org structure.
  • Divisional org structures (market-based, product-based, geographic)
  • Matrix org structure.
  • Team-based org structure.
  • Network org structure.

Airline Economics

  • Airline Economics. …
  • Chief Characteristics of the Airline Business (Service Industry)
  • Capital Intensive. …
  • High Cash Flow. …
  • Labor Intensive. …
  • Highly Unionized. …
  • Thin Profit Margins. …
  • Seasonal.