Use your understanding of how to manage conflict to answer the following questions.

You probably think that conflict is negative, but conflict can be good for teams, too. When conflict is positive, it has specific characteristics. Which characteristic could you use to help ensure that conflict will have a positive influence on a group that you manage?

Measures of productivity are regularly changed.

The ground rules are equitable.

Participants perceive that the contest is designed to reward your favorite employees.

Participants are reminded that the whole team benefits from hard work.