-What is efficiency?

What is effectiveness? Imagine you manage a local gas station. 

Which criteria might you use to determine your efficiency as a manager?

 Which criteria might you use to determine your effectiveness?

-How will you motivate an employee to learn a new skill? Be sure to include at least three factors.
 

Explain job withdrawal and its three levels of progression.
 

-Explain the differences between pay level and job structure and provide an example.